Customer Service

Got a question? Call our Guest Services Team at 705-566-9080. 

Our Guest Services is NOW OPEN and located next to LensCrafters.  Please note, the following services are now available. 

  • Mall gift card purchases and related inquiries
  • Stroller lending
  • Wheelchair lending
  • Walker Lending
  • Lost and Found

Mall Gift Cards are now available to purchase from our Guest Services located next to LensCrafters or from our gift card vending machine. 

For large volume of gift cards or corporate orders email us.  


Mall Services 

  • Free Wi-Fi
  • On-site security 
  • Mall directories located at Entrance 1, 3 & 5
  • Bus stop located near Entrance 5
  • Pay phones located at  Entrance 4 & 5

Family Services

Family washrooms provide a private area for children and caregivers. They are located near the food court or follow the corridor between Michael Hill and Journeys.  

A nursing room is available for breastfeeding mothers. The room is equipped with soft seating and a baby change table station and is located near the food court.    

Community Support

New Sudbury Centre is proud to support the Sudbury and area community raise awareness and funds for their non-profit organizations through our Community Kiosk. The Community Kiosk is available for registered charities at no charge. To apply to use our Community Kiosk or  for more information, please contact us at 705-566-9080. or email us at [email protected] 

   *Please note, organizations must be free of political, racial, religious or socially offensive content.  All approved organizations will be required to complete a Temporary License Agreement and provide proof of general liability insurance, minimum value $5 million, with specific requirements.

Code of Conduct 

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